Frequently Asked Questions

Why do I need an AED?

A victim of sudden cardiac arrest will collapse often suddenly because their heart has stopped beating. There is a 5 minute window from collapse to shock that must occur in order for the victim to survive the event. Availability, accessibility and use of an AED may save the life of someone you love. 

Can't I just call 911 and have EMS treat the person?

Calling 911 is always the first step in a medical crisis. Statistics are that “call to shock” times are too often outside of the 5 minute window that a victim has to survive without CPR and an AED. Improving and optimizing survival rates means having AEDs available for public access in settings such as football and sports fields, in rural areas, and for individuals that are high risk.  

Who should have an AED?

All 50 states have enacted defibrillator laws or adopted regulations with the vision of placement of AEDs in public buildings, schools, transportation centers, airlines, health club/fitness centers, large offices, apartment buildings, dental offices, arenas and public gathering locations. You can see what type of legislation is enacted in your state by clicking here.

What is the cost to maintain an AED?

Pads, also known as electrodes, and batteries must be replaced on your AED after the AED is used and before the expiration date marked on each item. This can range any time between 2 and 5 years, depending on the AED model you choose. You may find it beneficial to invest in an AED compliance management service like Lifeshield which helps you more easily stay compliant with local and state regulations and provides reminders on battery and pad expirations.

How do I pick the right AED for my business?

We've put together AED packages for the most common settings to make it easier to purchase what's needed. Each AED has different features that may be beneficial to your business application, such as multi-language capability or WiFi connection. If you're unsure which to select, contact us and our specialists will help you choose the best model for your needs.

What is medical direction and do I need it?

It is important to know what your specific state laws are to determine if Medical Direction is required in your state. Medical Direction will provide a number of essential features to you including reviewing your policies and procedures and making sure adequate training is provided, consulting on AED placement, and EMS Notification.

What's the difference between a fully-automatic and semi-automatic AED?

Some manufacturers produce two versions of their AED units: Semi-Automatic and Fully Automatic.A Fully Automatic AED reads a victim’s underlying heart rhythm and if they have a shockable rhythm, the AED will tell the rescuer to “Stand Clear” and will administer a shock automatically to the victim. An AED will NOT shock an individual if they do not need it.A Semi-Automatic AED will read the victim’s underlying heart rhythm and if it detects a shockable rhythm, it will prompt the rescuer to push the Shock Button in order to deliver the electrical shock.

Should I buy a fully-automatic or semi-automatic AED?

The Fully Automatic version of AEDs were created with the intention of reducing delay in administering defibrillation therapy by lay rescuers who may not be comfortable pressing a shock button. If the AED will be placed in a highly public area where bystanders, or potential rescuers may not be trained, a Fully Automatic version may be a good choice.

If the AED will be mostly used by trained rescuers, some customers opt for the Semi-Automatic version in order to have complete control of the environment surrounding the SCA victim.

Will Insurance Cover my AED Purchase?

In most cases, insurance will not cover your AED purchase. There are some cases, however, such as if you have a condition that may increase your risk of sudden cardiac arrest. We recommend discussing your options with your insurance company and physician to learn more.

Why is the AED beeping?

The brand and model of your AED will influence why the AED is beeping. Some common reasons why an AED is beeping are: Battery or Pads are expired or pads are not connected properly. Give us a call at 800-349-4363 and we’ll help you troubleshoot.

Is my AED ready out of the box?

Most AEDs only require a few simple steps to ensure they are ready to respond during a sudden cardiac arrest event. This may include installing the battery, pressing a test button, or connecting the pads. We recommend reviewing the operator’s manual that was sent with your AED to familiarise yourself with its functions. You can also access digital versions of the manuals here. If you’d like to learn more about your AED and how to use it, consider signing up for AED & CPR training. 

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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

What is Lorem Ipsum?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

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