Shipping
All shipping charges are based on the weight of the product(s) that are ordered and the destination "Ship To" zip code. We calculate these costs by using United Parcel Service's (UPS) rate calculator.
Remember, UPS ground shipping for AEDs and all orders $99 and over are always free within the 48 lower contiguous United States.
International Shipping: International customers have several shipping options available when ordering by telephone. Customs charges, taxes and fees are the customer's responsibility.
How to predetermine your shipping costs: Since all of our products come in various sizes and weights, and since we use UPS's rate calculator which bases costs on zip code information, we cannot offer a standard shipping table indicating the freight costs. Please note: Any orders you place that exceed 150 lbs. in total weight will not have shipping fees noted on your order confirmation. Instead, freight charges will be calculated manually by Workday Safety® after your order is placed.
Please note: Any orders you place that exceed 150 lbs. in total weight will not have shipping fees noted on your order confirmation. Instead, freight charges will be calculated manually by AED Workday Safety® after your order is placed. The reason for this is that the online calculator from UPS cannot differentiate between individual items being purchased and calculates the freight based solely on total pounds incurred. We manually convert shipments of 150 lbs. or more into smaller parcels for UPS acceptance. After we contact you with your freight charges and your final total, you are never under any obligation to continue with the order if you feel the charges are unacceptable. That is our promise to you.
Street addresses are required: We currently ship most orders to U.S. destinations via UPS ground service to business and residential addresses. We cannot ship to PO boxes because UPS will not deliver to them. If you need expedited freight service on an item, contact us at 800-308-8219 for assistance. Additional charges will apply.
If you have any further questions, please use our online contact form.